Job Description

Administrative Assistant/Receptionist

Now hiring: Administrative Assistant/Receptionist at our Wilmington location.

As an Administrative Assistant/Receptionist, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and email, and generally being a helpful and positive presence in the workplace.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Key Responsibilities

• Answering phones
• Receiving loss information & dispatching crews to jobs
• Office administrative duties such as preparing email and written correspondence
• Perform fundamental daily administrative tasks to assist the office team
• Perform detailed and accurate data entry
• Customer POC

Position Requirements

• High school diploma/GED (preferred)
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Able to successfully complete a background check subject to applicable law
• Valid Driver's License

Pay Rate: Competitive pay based on experience

Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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