Assistant Manager (Licensed Esthetician or Cosmetologist) Job at Waxing The City of Walnut Creek, Walnut Creek, CA

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  • Waxing The City of Walnut Creek
  • Walnut Creek, CA

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
LOVE WHAT YOU DO
At Waxing the City, we are passionate about helping clients look and feel their best and that starts with a team who loves what they do. Our Assistant Managers are key leaders who support studio operations, empower team success, and elevate the client experience every step of the way.

Were seeking a licensed esthetician or cosmetologist who thrives in a hands-on leadership role and wants to grow their career in a supportive, high-performance environment. This is a hybrid role combining studio coordination, team development, local marketing execution , and client service (including at least two weekly Cerologist shifts). You will work closely with the Studio Manager to carry out day-to-day responsibilities in the studio, helping drive both culture and performance on the ground.

SUMMARY
The Assistant Manager is responsible for supporting the Studio Manager in the execution of all in-studio operations and leadership needs. This includes overseeing the client experience, assisting with training and performance development, maintaining studio upkeep, and leading or participating in local marketing events and partnerships. This is an ideal role for a licensed beauty professional who wants to develop their business and leadership skills while still staying active in the treatment room.

ESSENTIAL FUNCTIONS
  • Provide in-person support to team members and help lead studio operations in collaboration with the Studio Manager
  • Maintain consistent waxing (minimum 2 shifts per week) to stay connected to service quality and client needs
  • Support and mentor Cerologists to meet performance goals
  • Uphold Waxing the City brand standards for client service, cleanliness, and professionalism
  • Take ownership of local marketing activations , community partnerships, and event participation
  • Manage supply inventory and place orders as needed
  • Assist with training new team members
  • Act as the on-site point of contact for urgent or escalated issues when the Studio Manager is not present
  • Model excellence in communication, customer care, and team collaboration
ROLE SCOPE AND COMPLEXITY
The Assistant Manager will act as the in-studio extension of the Studio Manager, ensuring daily operations run smoothly and studio culture is upheld. Youll play a key role in employee development, service delivery, and local outreach while also performing Cerologist services. You are proactive, confident, and committed to supporting both team and client needs.

MINIMUM QUALIFICATIONS
  • Required: Valid California Esthetics or Cosmetology license
  • Required: 1+ years of hands-on waxing experience in a professional setting
  • Required: 1+ years experience in a management or supervisory role
  • Comfortable and open to performing male waxing services
  • Strong communication and interpersonal skills
  • Passion for customer service and empowering team growth
  • Highly reliable and organized with strong follow-through
  • Comfort with basic tech platforms (POS systems, scheduling tools, email)
  • Must be able to work evenings/weekends as needed and attend community events
OUR CORE VALUES
  • Emphasis on People
  • Outstanding Client Service
  • Compassion & Caring
  • Community Partnerships
BENEFITS
  • Commission and bonus opportunities based on performance
  • 401(k) retirement plan
  • Ongoing training and growth opportunities
  • Supportive and inclusive team culture

Job Tags

Local area, Flexible hours, Shift work, Weekend work, Afternoon shift,

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