About the job Customer Service Assistant (Remote)
We are looking for a full-time customer service representative (concierge associate) to join our member services team and digitally engage with members (users) and help them find the right healthcare for their needs. This position focuses on assisting members via phone, chat and email. Concierge associates are the voice of the company, so you must be passionate about providing quality service and helping people solve their problems. In this position, you will become an expert on the product, operations and the needs of our members. For the strongest candidates, this is a starting point to grow within the company.
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