Job Description

Job Description

Director of Operations, Professional Staffing; Durant, OK (home office)

JOB SUMMARY/OBJECTIVE:

The Director of Operations ensures and advances financial growth while strategically planning and directing a multitude of professional medical service programs. The role requires a comprehensive understanding of the financial dynamics associated with government contracting and the ability to make strategic decisions supporting the financial success of each individual opportunity. The Director of Operations assumes a pivotal role in managing overall day-to-day operations. This position is associated with Choctaw Professional Staffing Group and reports directly to the Vice President of Service Operations.

PRIMARY RESPONSIBILITIES:

• Oversees contractual obligations for individual programs at multiple locations.
• Analyzes financial statements, monitor revenue/expenses, identify trends, and assess overall financial performance for individual programs and contracts.
• Manages contract negotiations, leveraging strategic skills securing favorable terms, ensuring agreements align with organizational goals.
• Provides “professional staffing” strategic direction and leadership, ensuring operational alignment with overarching business goals.
• Researches and identifies new business development opportunities.
• Works directly with Human Resources to recruit and secure professional medical staff personnel to fill individual contract requirements.
• Collaborates with Human Resources identifying critical training and development requirements for training and program development.
• Creates and maintains personnel management ability to successfully foster effectiveness, improvement, and maintain high morale within a diverse workforce.
• Executed process enhancements optimizing operational efficiencies which elevate service delivery standards.
• Defined and establishes performance goals and metrics ensuring alignment with Choctaw Global’s mission and core values.
• Partners with Senior Leadership Team (SLT) to define precise and measurable strategic objectives.
• Collaborates with SLT refining operational and financial goals, encompassing short and long-term objectives.
• Sustains profit margins in accordance with established objectives outlined within P&L.
• Analyzes market trends, competition, and industry dynamics providing insight for informed strategic decision making.
• Evaluates competitor’s pricing strategies and market positioning identifying strengths and weaknesses.
• Coordinates and actively participates in bid strategy development for business development teams, ensuring alignment with organizational goals and objectives.
• Develops presentations and briefing materials specific to each individual company, addressing opportunity assessments for comprehensive understanding and decision making.
• Cultivates and sustains mutually beneficial business relationships by emphasizing the retention of existing clientele while concurrently expanding the foundational business.

MINIMUM QUALIFICATIONS:

• Blend of medical staffing and administration with a deep understanding of government contracting.
• Proficient in interpreting and understanding government healthcare contracts.
• Proven experience identifying new business opportunities, cultivating client relationships, and achieving revenue targets.
• Thoroughly familiar with procurement processes.
• Comprehensive understanding of government regulations pertaining to healthcare staffing and overall program operations.
• Comprehensive understanding of financial management.
• Ability to obtain and maintain security clearance.
• Ability to pass background check.

REQUIRED EDUCATION AND EXPERIENCE:

• Minimum five (5) years’ experience managing federal healthcare contracts.
• Bachelor’s degree in business administration, finance, accounting, or related field, or
  • Seven (7) years management experience with three (3) years managing multiple programs.
• Minimum five (5) years’ experience demonstrating financial responsibility managing costs, schedules, and budgets for multiple programs.
• Minimum five (5) years’ experience in service operations, demonstrating P&L leadership for multiple programs.

PREFERRED:

• Master’s degree in business administration, accounting, finance, or related field.
• Proven success in managing multiple accounts:
  • Overseeing portfolios exceeding $10 million in value, or
  • Managing total facility budgets surpassing $20 million.
• Minimum ten (10) years’ experience managing multiple programs with five (5) years’ experience managing federal healthcare contracts.
• Minimum seven (7) years’ experience in service operations, demonstrating P&L leadership capabilities.

COMPETENCIES:

• Strategic Planning
• Financial Management
• Operational Oversight
• Leadership
• Risk Management
• Negotiation
• Performance Monitoring
• Problem Solving
• Business Development
• Networking
• Planning and Budgeting
• Collaboration
• Microsoft Office Suite

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift fifteen (15) pounds.

SUPERVISORY RESPONSIBILITIES:

• Individual is responsible for managing numerous professional staff positions across a multitude of programs affiliated with Choctaw Professional Staffing Group.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

EEO/AAP STATEMENT:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Choctaw is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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