• Works with all categories of end users-faculty, staff, directors, administration, and students to determine the functional and performance needs of software-based enterprise systems • Be proactive about reaching out to end users to identify needs • Consider the needs within the context of the entire campus and the institution's core values • Communicate with end users regarding their needs and in the use of software • Assist with designing new software systems and with maintenance work on existing software systems • Using best practices design and build the software systems so they are maintainable in a cost-effective manner • Use industry standards in the development of new code • When existing code is deficient, rewrite it and in some cases re-architect it • Create internal and end user documentation for all software systems • Assist with software projects to enable them to be delivered on time and on budget • Assist in determining estimates regarding the amount of time required to implement a new software project • Assist in managing the project to give appropriate feedback to management about its progress • Use software tools to track income issues from initial report to completion with appropriate notes • Work toward continuous quality improvement of the software development process • Attending meetings as necessary to perform the essential responsibilities • Performs other duties as assigned formally or informally, orally or in writing • The pay ranges from $60,555.81 to $68,813.42 annually. jobs.wallawalla.edu •
• Education: Minimum HS diploma or GED equivalent. BA/BS degree in technical field such as computer science or engineering preferred, or a combination of education and experience • Licenses/Certifications: N/A • Experience/Skills Years of experience: 6-12 months, 1-3 years preferred • Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, demonstrating strong attention to detail, honoring University policies and all regulatory requirements, and maintaining confidentiality • Customer Focus: Striving for high customer satisfaction, going out of their way to be helpful and pleasant, making it easy as possible on the customer rather than our department or the University • Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed • Collegiality: Being helpful, respectful, approachable and team-oriented, building strong working relationships and a positive work environment, and ability to relate to and work with diverse groups of people • Initiative: Taking ownership of work responsibilities, doing what is needed without being asked, following through • Efficiency: Planning ahead, managing time well, being on time and dependable, being cost conscious, thinking of better ways to do things • Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement • People management: Setting clear expectations, reviewing progress, providing timely feedback and guidance, holding people accountable •
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