Job Description

Job Description

Job Description

Job description

Our job opportunity:

· Position: Hotel General Manager

· Hotel name: Quality Inn Seatac

· Address: Seatac

What you get to do in this role:

Oversees all aspects of two hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

· Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals.

· Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care.

· Develops, recommends, implements, and manages the hotel's annual budget and long-term business plan. Achieves budgeted sales and maximum profitability.

· Creates new programs in response to market conditions and revenue opportunities.

· Protects the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll, and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees.

· Prepares monthly reports for owners.

· Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs.

· Maintains high personal visibility throughout the property and throughout the community.

What are the candidate traits needed to be successful in this role?

· Minimum of five years of hotel management or supervisory experience.

· Minimum of two years of ChoiceAdvantage and/or Best Western experience.

· Knowledge of local competition and general industry trends.

· Strong leadership and a professional image.

· Strong interpersonal, written, and verbal communication skills.

· Excellent decision-making ability and analytical skills.

· Knowledge of a variety of computer software applications.

· Ability to work a flexible schedule, including weekends and holidays.

Equal Employment Opportunity

Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard for race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Job Type: Full-time

Salary: starting 60k

Benefits:

• Employee discount

Schedule:

• 8-hour shift
• Holidays
• On call
• Weekend availability

Ability to commute/relocate:

• Seattle, WA 98188: Reliably commute or plan to relocate before starting work (Required)

Education:

• Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience (preferred).

Experience:

• Hotel management: 5 years (Required)
• Choiceadvantage and/or Best Western: 2 years (Required)
• Hotel Front Desk: 5 years (Preferred)

License/Certification:

• Choice GM Certificate (Preferred)

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