Job Description

Job Description

Job Description

Description:

Kanawha Scales & Systems , is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried-and-true philosophy – take care of our customers and take care of our people. American Equipment was founded in 1969 and serves thousands of customers across a variety of end markets, including light & heavy industrial, automation, mining, public utilities, government, aerospace & defense, and energy.

The Learning & Development Manager will play a central role in designing, maintaining, and executing comprehensive training programs for scale technicians, field employees, and administrative staff. This role focuses on developing structured learning pathways, ensuring training content is accurate and relevant, and managing the logistical and compliance components that keep our workforce trained, certified, and audit-ready. While this role does not conduct most training sessions directly, it serves as the architect and owner of the full training ecosystem—ensuring materials, curriculum, schedules, and documentation are aligned with company goals, safety requirements, and quality standards. This is a computer-focused, process-driven role ideal for someone who excels in building organized systems, collaborating with subject-matter experts, and ensuring training programs operate smoothly from planning through execution and documentation.

Learning & Development Program Design

• Develop, implement, and maintain structured learning plans for technicians, field service personnel, and administrative teams, including onboarding, technical skills, safety, and professional development pathways.
• Collaborate with the QA Manager and Safety Manager to tailor training content to evolving industry standards, equipment updates, compliance requirements, and internal quality expectations.
• Create and update training materials, manuals, SOPs, videos, and reference guides in partnership with internal subject matter experts.
• Build long-term L&D strategies to support career progression, certification readiness, and technical competency development across the organization.

Training Coordination & Logistics

• Create, manage, and maintain detailed training calendars for new hires, technicians, service leads, and administrative employees across multiple locations.
• Coordinate classroom, field-based, virtual, and hands-on training sessions conducted by internal trainers, leads, and technical experts.
• Ensure training is scheduled efficiently, communicated clearly, and delivered on time with minimal operational disruption.
• Facilitate onboarding training for new hires by working closely with HR, hiring managers, and operations leadership.

Compliance, Tracking & Documentation

• Own the digital training recordkeeping process, maintaining accurate logs of attendance, certifications, recertification dates, and training completion.
• Track and manage compliance with required safety and technical trainings (OSHA, ISO, NIST, internal safety standards, etc.)
• Issue reminders in advance of upcoming certification expirations and required training renewals.
• Prepare reports for audits, inspections, leadership meetings, and compliance reviews.
• Maintain training documents, version control, and audit-ready digital files in SharePoint or similar platforms

Program Improvement & Evaluation

• Monitor training program effectiveness through tracking, feedback, and performance metrics.
• Identify scheduling gaps, bottlenecks, or content areas in need of reinforcement and propose improvements.
• Support the implementation and expansion of Learning Management Systems (LMS) and digital training tools to streamline delivery and tracking.

Cross-Functional Collaboration

• Serve as the primary point of contact for training program questions from technicians, managers, trainers, and HR.
• Partner with QA, Safety, Operations, and HR to ensure training aligns with operational needs, regulatory standards, and workforce development goals.
• Work directly with internal trainers and leads to keep curriculum, materials, and processes updated.

Qualifications:

• 2+ years of experience in training coordination, L&D program management, compliance tracking, or operations scheduling.
• Strong experience with Microsoft Excel, Outlook, SharePoint, and/or scheduling tools (Smartsheet, Monday.com, etc.).
• Experience managing certification programs, recertification schedules, or compliance documentation.
• Excellent organizational skills and attention to detail; ability to manage multiple priorities independently.
• Familiarity with OSHA, ISO, or similar regulatory environments.
• Strong communication skills and ability to collaborate with technicians, managers, and cross-functional teams.

Preferred Skills:

• Experience in industrial, manufacturing, construction, or technical service environments.
• Exposure to LMS or HRIS platforms such as Paylocity Learning, Cornerstone, Absorb, or similar.
• Experience developing or maintaining technical training content or structured learning programs.
• Strong interpersonal skills to interact with technicians, trainers, and management effectively.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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