Overnight Customer Support Specialist
Competitive Pay: $26 to $33 per hour with significant growth and earning potential!
Includes $4 Shift Differential
Location: Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Join Uline, where customer service is at the heart of what we do! As an Overnight Customer Support Specialist, you will dive into order details and provide exceptional experiences that our customers will love. With our continuous growth, we offer new career opportunities and the job stability you can count on.
Work Hours: Choose between 4-day or 5-day on-site schedules, including weekends.
Key Responsibilities
Efficiently process customer orders and inquiries in a collaborative call center using advanced technology.
Engage with customers via phone, email, and chat to resolve their queries.
Guide customers through Uline's website and online ordering process for a smooth experience.
Become a product and solutions expert! We will provide you with the tools to confidently address product, pricing, and shipping inquiries.
Minimum Requirements
High school diploma or equivalent required; Bachelor's degree preferred.
Prior customer service experience is a plus ; we’re eager to train you to deliver legendary service!
Benefits
Comprehensive health insurance and a 401(k) with a generous 6% employer match starting on day one!
Opportunities for multiple bonus programs.
Paid holidays and a generous paid time-off policy.
Tuition Assistance Program for your professional development.
Employee Perks
Enjoy meals from local restaurants at our on-site café with affordable options.
Stay active with access to an on-site fitness center and beautifully maintained walking paths.
Work in best-in-class, clean, and modern facilities.
About Uline
Uline is North America's leading distributor of shipping, industrial, and packaging materials, offering extensive career opportunities with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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