Program Manager, Production Event Incident Management Process Job at Ursus, Foster, CA

ekc5QXpSTEN0UlY1UFQxOUMxTUNlK3NVRUE9PQ==
  • Ursus
  • Foster, CA

Job Description

JOB TITLE: Program Manager, Production Event Incident Management Process LOCATION: Foster City, CA PAY RANGE: $63.00 - $73.51/hr DURATION: 6 months

TOP 3 SKILLS:

Bachelor's degree in Engineering or a related field. Strong track record of managing cross-functional projects Proficiency in Jira and Confluence.

JOB DESCRIPTION

Our client has embarked on a highly ambitious journey to develop a full-stack autonomous mobility solution for our cities. An important part of this is our Production Event Incident Management System. This role is focused on running the Production Event process. In this role, you will: Collect both internal and external Production Events due for a review following SLAs as required. Reach out to Production event owners and schedule them for review Set expectations with the Production event authors Share the template Remind to schedule for Office Hours What to expect during the review Run the Production event review meetings Share the doc/agenda ahead and follow up on all action items. Maintain a complete and up to date list of current *** Service Production events that can affect the next service version. Oversee that Production events are correctly and timely closed and follow up on any long pending Production events that remain open. Gather feedback and iterate and improve the process as needed Report on Production events in appropriate forums. Qualifications Bachelor's degree in Engineering or a related field. Strong track record of managing cross-functional projects Proficiency in Jira and Confluence. Bonus Qualifications Proven track record managing high-severity incidents and service outages Experience in a DevOps/ Site Reliability Engineering-driven environment Background in engineering BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

IND123

#J-18808-Ljbffr Ursus

Job Tags

Hourly pay, Full time, Work at office,

Similar Jobs

Procter & Gamble

R&D PhD Summer Intern - AI Research Engineer Job at Procter & Gamble

 ...starting Day 1. This internship is specifically designed for individuals working towards a PhD who are developing proficiency in their field. As an intern or co-op in management, you will have the opportunity to learn from experienced professionals in a supportive... 

ServiceNow, Inc.

Security Incident Communications Manager Job at ServiceNow, Inc.

 ...create an environment where our employees are proud to work and can make a positive impactRole OverviewThe Security Incident Communications Manager, as part of our Security Incident Command team, is responsible for leading clear, timely, and accurate communications during... 

Sage Solutions Group

IT Systems & Operations Administrator Job at Sage Solutions Group

 ...Job Description Job Description IT Systems & Operations Administrator Location: Oak Park, MI (Hybrid) Compensation: $65,000-$7...  ...asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche... 

Walnut Creek Psychiatry

Psychiatric Nurse Practitioner (PMHNP) or Physician Assistant (PA) Job at Walnut Creek Psychiatry

Nurse Practitioner (NP) or Physician Assistant - Outpatient Behavioral HealthAbout UsWe are a growing outpatient psychiatric clinic committed...  ...candidate will have experience or a strong interest in psychiatry and enjoy working in a multidisciplinary setting.... 

Advanced Turf Solutions

Live Chat Agent Job at Advanced Turf Solutions

 ...motivated individual looking for a flexible, rewarding opportunity to work from home? Were seeking dedicated Customer Service Representative /...  ...and professionally to customer inquiries via phone, email, or chat Troubleshoot and resolve technical issues, guiding...