Job Description
Work From Home: Support a Leading Sporting Goods Retailer Through the Arise® Platform Are you a sports enthusiast looking to earn extra income from home? The Arise® Platform connects you with remote customer service opportunities from well-known brands. This seasonal opportunity with the nation's largest sporting goods retailer could be a great fit for students, sports lovers, and anyone seeking flexible part-time work.
Through the platform, you can deliver virtual customer support while avoiding the cost and hassle of commuting - perfect for balancing school, sports, or other commitments.
Why explore programs on the Arise® Platform?- Work from the comfort and convenience of home
- Choose your hours from program availability
- Ideal for students seeking flexible part-time income
- Support a brand you love in the sports and outdoor industry
- Avoid commuting-related expenses and save time
- Choose to work independently or as part of a Service Partner company
What does supporting this client program involve?- Responding to order status inquiries ("Where is my order?")
- Assisting loyalty program customers with points, discounts, and rewards
- Troubleshooting order-related issues
- Helping customers with product questions and recommendations
- Processing new orders and volume orders
- Handling returns, replacements, and order modifications
- Providing knowledgeable support about sports and outdoor activities
- Delivering excellent customer service with empathy and professionalism
What it takes to succeed: - Strong interest in sports and outdoor activities
- Excellent communication skills (written and verbal English)
- Customer service experience or customer-focused mindset
- Ability to handle challenging customer situations professionally
- Self-motivation and time management skills
- Empathy and problem-solving abilities
Additional details: - This is a seasonal opportunity with flexible part-time hours
- Instruction and certification, which may be unpaid, may be required before you can begin earning, and continuing certification requirements may apply
- Certification courses can range from a few days to six weeks and may include live instruction and/or self-paced work
- Service Partners are required to pay a $19.75 Platform Usage Fee for each Agent actively servicing on the Arise® Platform for each billing cycle
- All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner
- Geographic and time limitations may apply based on client program requirements
- Minimum servicing requirements and other client-imposed requirements may apply
- Additional requirements or continuing certification may be required by some clients
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
Job Tags
Extra income, Part time, Seasonal work, Remote work, Flexible hours,