Job Description

SUMMARY

The site Senior Human Resources (HR) Generalist will perform the HR functions to support the Chicopee, MA facility. The incumbent will report directly to the Plant Manager with a dotted line to the Corporate Human Resources Vice President. They are responsible for disseminating all Corporate HR initiatives and programs. The Senior HR Generalist will perform related duties at the site level and may carry out responsibilities in some or all of the following functional areas: payroll, employment and staffing, onboarding, training and development, employee relations, affirmative action, employee engagement / recognition, and compensation / incentive programs, as well as may play a role in safety. The Senior HR Generalist may also assist Corporate HR with projects or other duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Edits, processes, and approves hourly employees timecards, as well as enters time-off requests in ADP WFN time and attendance system.
• Researches and resolves timecard and paycheck discrepancies.
• Assists Talent Acquisition Recruiter coordinating and conducting the full cycle recruiting process for the site (i.e., posting jobs internally and externally, attending job fairs, partnerships with local colleges, scheduling interviews, interviewing candidates, initiating background screens, setting up pre-employment drug screens, and generating and sending offer letters) as well as works with the hiring managers on onboarding new hires.
• Conducts new employee orientations to ensure that employees gain an understanding of the companys policies, procedures, benefit plans, and enrollment provisions.
• Partners with local staffing agencies to obtain the best rate for the site for purchased staffing needs.
• Advises, counsels, and provides feedback to managers and employees on performance management and employee relations issues to constructively resolve problems.
• Assists in ensuring company policies and practices are compliant with federal, state, and local employment laws and procedures, including record keeping, policy statements, non-discriminatory practices, regulation compliance, etc.
• With the guidance of Corporate HR, monitors the day-to-day implementation of policies concerning wages, hours and working conditions.
• Creates development strategies for key roles at the site
• Manages employee relations, including but not limited to corrective actions, terminations and investigations
• Conducts listening strategy, provides data and recommendations to the leadership team based on insights gathered
• Oversees attendance policy enforcement and tracking; i.e. generates attendance reports & guides supervisors with disciplinary actions.
• Partner with the leadership team to create and carry culture through rewards, recognition and development
• Understands and counsel leaders on compensation trends and decisions
• Prepare and complete audits as required
• Partners with Sr. HRBP of People and Organizational Development to create development plans and identify training resources to ensure employee training and development needs are met.
• Implements and maintains employee engagement, recognition, and morale programs. Oversees the corporate service award program for the site.
• Maintains the personnel files and other employment and training records.
• Coordinates with Corporate HR on all involuntary terminations prior to termination. Ensures proper documentation and ensures processing of termination is completed in proper time frame.
• Oversees attendance policy enforcement and tracking, i.e., generates attendance reports & guides supervisors with disciplinary actions.
• Assists with benefit questions/issues and partners with Corporate benefits department on health care and various leaves of absence to ensure accurate recordkeeping and compliance with applicable state, federal and local regulations.
• Serves as an extension of the Corporate HR team during the annual open enrollment process by distributing materials and assisting with the effective communication of benefit plans and changes.
• Maintains affirmative action program data for site and collaborates with Corporate HR on AAP requirements and reporting.
• Assists with benefit questions/issues and partners with corporate benefits department on health care and various leaves of absence to ensure accurate recordkeeping and compliance with applicable state, federal and local regulations.
• Communicates/completes forms for payroll regarding new hires, terminations, merit increases, promotions, leave of absence and return to work status
• Maintains affirmative action program data for site and collaborates with Corporate on AAP requirements and reporting.
• Provides data to support monthly key performance indicators (KPIs) on absenteeism, turnover, open positions, etc.
• Oversees workers compensation administration, i.e., management of claims and return to work.
• Responds to employment verification requests.
• Responds and represents the site for unemployment claims.
• Research opportunities to promote the site with the local and state resources and associations (i.e., the local Chamber of Commerce, state grants, etc.).

OTHER JOB-SPECIFIC REQUIREMENTS

• Excellent customer service skills.
• Strong communication skills, both written and oral.
• Strong organizational and follow-up skills and with attention to detail.
• Ability to work well in a team environment.
• Ability to maintain strict confidentiality.

QUALIFICATION REQUIREMENTS

• Bachelors Degree with 7 years HR Generalist experience.
• Payroll experience using ADP WFN is preferred.
• HR Professional Certification preferred, i.e., SHRM CP.
• Experience working in a manufacturing environment is strongly preferred.
• Knowledge of HRIS systems, ADP WFN preferred.
• Proficiency in Microsoft Office skills (Teams, Outlook, Word, Excel, PowerPoint)
• Bilingual (Spanish) is a plus.

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