Senior ServiceNow Developer Job at Global Applications Solution, Sunnyvale, CA

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  • Global Applications Solution
  • Sunnyvale, CA

Job Description

Job Description

We are looking for a highly experienced ServiceNow Developer / Lead with 14+ years of overall IT/software development experience , including a minimum of 8+ years in ServiceNow design, development, and implementation . The ideal candidate will bring deep expertise across ServiceNow products, strong technical problem-solving skills, and the ability to lead development efforts while collaborating with business and IT stakeholders.

Key Responsibilities

  • Design, develop, and implement new ServiceNow applications to meet evolving business requirements.
  • Customize workflows, scripts, and automations to enhance existing ServiceNow applications and improve processes.
  • Develop and manage web portals using JavaScript, Bootstrap, and Angular for both internal and external clients.
  • Monitor and ensure platform health, compliance, and performance of ServiceNow and its applications.
  • Collaborate with end-users to troubleshoot and resolve ServiceNow-related issues.
  • Provide technical leadership during problem-solving, testing, and production support.
  • Integrate ServiceNow with other enterprise business systems.
  • Develop standalone ServiceNow tools, dashboards, and reporting modules to support ITSM and project workflows.
  • Configure and manage all ServiceNow objects including Tables, Business Rules, Client Scripts, UI Actions, UI Policies, Script Includes, UI Pages, and Macros .
  • Plan, deploy, and validate ServiceNow patches, upgrades, and version releases.

Technical Requirements

  • 14+ years of IT/software development experience.
  • 8+ years of hands-on ServiceNow development and implementation across ITSM, ITAM, ITOM, ITBM, or SecOps.
  • Proficiency in JavaScript and modern web technologies, with expertise in reusable and scalable coding practices.
  • Strong experience in workflow configuration, automation, and platform integrations.
  • In-depth knowledge of ServiceNow architecture and platform components.
  • Hands-on experience managing ServiceNow upgrades and patch deployments.

Functional Skills & Attributes

  • Excellent verbal and written communication skills.
  • Proven problem-solving and analytical abilities.
  • Ability to lead development efforts and work collaboratively in Agile teams.
  • Strong interpersonal skills with a customer-focused approach.
  • Quick adaptability to new technologies and business environments.

Nice to Have

  • ServiceNow certifications ( CSA, CAD, CIS-ITSM/ITOM/Other modules ).
  • Prior leadership or mentoring experience in ServiceNow teams.
  • Experience with Agile/Scrum methodologies.

Job Tags

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