Coyne Veterinary Center - Portage seeks experienced veterinary assistant to join our team!
*** $1,000 Sign On Bonus *** The primary job for a veterinary assistant is to exceed our client's expectations with exceptional patient care. The assistant is the veterinarian's primary support. He/she is routinely entrusted with patient assessments, anesthesia, procedures and treatments. The assistant must be a detail-oriented person who can make good decisions, respond quickly and calmly to crises, and maintain high standards of patient care. Veterinary assistants need to communicate clearly with the doctors, other hospital personnel and clients to ensure that patients receive the care that they need. Veterinary assistants should enjoy working with diverse people and animals and be friendly and flexible in the face of varying expectations from clients and co-workers. A veterinary assistant's focus is ever changing according to the priority of the moment. This often requires significant multi-tasking and creative thinking ability. They must remain calm and collected in the face of emergency situations in order to lead others through the tasks that must be accomplished. Veterinary assistants must share a firm belief in the quality of care we provide and communicate this sense of assurance to clients. It is important to know and understand our services and recommendations and be able to clearly convey the value of the services to the clients. Excellent client communication skills and a commitment to outstanding client service are essential. Reports to: Head Technician and/or Technician Shift Leader Educational Requirements:...knowledge into user-friendly educational materials. ~ Experience with Help Center / Knowledge Base platforms (e.g., Intercom, Zendesk, Help Scout, etc.). ~ Highly collaborative, proactive, and organized; able to work closely with remote teams including Sales, Marketing...
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