Job Description

Job Description

Job Description

Summary: Supervise visits between non-custodial parents and their children at the Supervised Visitation Center – KidSpace.

Why Work for SMOC?

• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

• Ensure a safe environment where children can visit with the non-custodial/visiting parent without fear of emotional, psychological or physical harm.
• Ensure a safe environment where the custodial parent can drop off and pick up her/his child(ren).
• Ensure all program participants follow the KidSpace Ground Rules, policies and guidelines; intervene and/or redirect as needed during the visit to avoid or minimize violations.
• Greet the non-custodial parent, custodial parent and child(ren) at the beginning of each visit; escort the child(ren) to and from the visit.
• Take objective, non-judgmental observation notes based on actual observations and conversation to documents what has taken place before, during and after each visit.
• Provide feedback to custodial and non-custodial parties as needed and relate relevant information to Program Supervisor.
• Work with Coordinator of KidSpace to assist in ongoing operations including setting up classrooms and restoring classrooms to original conditions.
• Attend meetings for supervision and ongoing training.
• Maintain confidentiality and adhere to agency mission, philosophies and policies.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of work.

• Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
• Other duties as assigned.

Knowledge and Skill Requirements:

• Qualification: Associates degree or equivalent.
• Experience working with children.
• Knowledge of normal child development. Knowledge of and/or work history within the domestic violence and sexual assault fields.
• Bi-lingual ability (Spanish, Portuguese) will be considered preferentially.
• Must be CPR certified before 1st visit.

Organizational Relationship:

• Directly reports to Supervised Visitation Program Manager.
• Indirect reports of this position are Visitation Monitors.
• Direct reports NONE.

Physical Requirement:

• Must be able to see and hear in order to monitor the safety of the children.
• Must be able to take notes legibly.

Working Conditions: In a handicap accessible preschool facility. In a handicap accessible preschool facility. As part of the responsibilities of this position, the Visitation Monitor will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Visitation Monitor position is eligible to work from home 0-60% of the week in scheduling coordination with the department manager.

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