Job Description

Job Description

Job Description

Salary: $21/HR + Bonus

Time Proof USA was founded by some of the home remodeling industrys most respected leaders. We have quickly become Americas fastest-growing home improvement companyproviding roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve.

As aCall Center Representativeyoullbe the voice ofTimeproof USA, connecting with homeowners over the phone and introducing them to our premium roofing solutions.Youllcreate interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives no hard selling, just genuineconversationsand strong connections!

WhatYoullDo

• Make outbound callsto homeowners through warm leads no cold calling from scratch!

• Answer inbound callsto address customer inquiries and deliver exceptional customer service

• Educate prospectsby conducting brief, over the phone product demonstrations onTimeProofsroofing services no pressure selling.

• Qualify interested homeownersand schedule follow-up appointments for our Sales Representatives.

• Meet and exceed daily/weekly KPIs -dials per hour, appointments set, conversion rates,etc

• Overcome objectionsand guide homeowners through the benefits of residential roofing projects

Whats In It for You

• $21hr +bonusesTop performers earn $25hr$35hr after bonuses

• Full Benefits Package ---Medical, Dental, Vision,401kand PTO

• Paidtrainingand mentorship from industry-leading experts

• Growth opportunities advance to Senior Caller, Team Lead, Call Center Manager, or Regional Director positions

• High-energy, supportive team culturebuilt on integrity, recognition, and fun

• Flexible full time AND part time opportunities:

• 8am-5pm with rotating weekends (Full Time)

• 11am-7pm with rotating weekends (Full Time)

• 8am-12 noon with rotating weekends (Part Time)

• 3pm-7pm with rotating weekends (Part Time)

What It Takes to Succeed

• Strong communicationskills clear, upbeat, and confident on the phone.

• Resilient and positive attitude you can handle objections and keep your energy high.

• Basic computer literacy comfortable navigating CRMs, phone systems, scripts, and Microsoft office applications

• Ability tosubmitto and pass aBackground Check

• Ability to adapt and thrivein a high call volume environment

About Us:

TimeProofUSAis redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling,werebuilding smarter, safer homes that stand the test of time.

Our core valuesPeople First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Futurearentjust words on a wall. They drive how we build, lead, and win together.

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