Job Description

Job Description

Job Description

Outreach Task Lead

Garud Technology Services, Inc. (GTS) is in search of a motivated, self-driven Outreach Task Lead to join our team! The ideal candidate must have a passion for their work, be innovative, and possess strong verbal and written communication skills.

About Garud Technology Services

Garud Technology Services, Inc. (GTS), is a Maryland-based, SBA-Certified Woman Owned Small Business (WOSB), and a highly-specialized provider of Technical and Professional services to organizations with demanding requirements. Our portfolio of customers includes the Department of Defense (DOD), Department of Education (DoED), Department of Homeland Security (DHS), Department of Transportation (DOT) and Federal, State and Local Authorities tasked with developing and fielding cutting-edge technologies. Our team includes Engineers, Scientists and Subject Matter Experts with hard-to-find experience and qualifications, and we apply industry accepted quality processes that include CMMI-DEV (Level II Appraised), CMMI-SVC (Level III Appraised) and various ISO certifications (ISO 9001:2015, ISO 14001:2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013). To learn more about GTS go to

Responsibilities & Duties

• Web development
  1. Ensure all digital resources are compliant with Federal, DHS and FEMA security requirements.
  2. Provide system administrative support for FEMA associated applications such as salesforce.
  3. Deploy and maintain pre-designed pages as well as tracking and implementing bug fixes associated with a public facing webpage and social media platform.
  4. Conduct routine site maintenance and issues tracking / resolution.
  5. Assist the government to improve UX/UI experience on existing platforms.
• Constituent communications
  1. Plan, develop, and deliver quarterly newsletter through several distribution methods.
  2. Schedule and host multiple annual webinars.
  3. Manage a nation-wide email box and Customer Relationship portal. Develop means to track all incoming correspondence and provide timely response.
• Resource Management
  1. Develop SOPs, track program budgets, and report on inventory levels for ICPD products.
• Translations
  1. Be able to provide foreign language translators to translate written, electronic and/or multi-media material from English to Spanish, Chinese (Simplified), Chinese (Traditional), Vietnamese, Korean, and Navajo languages. Other languages can also include French, Japanese, Tagalog, Arabic, Russian, Haitian (Creole), Portuguese, or braille.

Required Educations, Experience, Knowledge, Skills & Abilities

• Bachelor’s degree required in relevant field
• A minimum of eight (8) years recent and relevant experience managing the subject task in a contract of similar size and scope.
• Experience developing graphics for print and web.
• Microsoft Office product proficiency (Word, Excel, Outlook, PowerPoint)

Knowledge, Skills & Abilities (Desired)

• Master’s Degree
• Previous experience as a Project Manager with background in emergency management/preparedness.
• Project Management Professional (PMP) certification is preferred but not required.

Location: Hybrid schedule with expectation to report into office in Washington D.C. 2-4 times per pay period.

Citizenship and Security Clearance Requirements:

• U.S. Citizenship is required.
• Ability to pass DHS Background Investigation.

GTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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