Job Description

Lingo Staffing is hiring for Game Support Members who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamers and mobile game enthusiasts. As a Game support Member, you will be the first point of contact for players.


Pay rate : $12.00/hr


Shift: M-F open availability


100% remote


Your role:


Resolve player concerns.


Supports game players via email, forums, chat, ingame and social media channels.


Identify player needs, clarify information, research every issue, and provide solutions and/or alternatives


Give accurate and real-time responses to player inquiries via email and live chat


Keep accurate detailed notes per intake


Offer inputs and player behavior insights based on interactions to Support team


Escalate issues to appropriate teams when necessary


Qualifications:


Knowledge and passion for games and mobile games (especially MMO, RPG) is a must


Experience using various Operating Systems and documenting tools


Excellent typing speed, verbal and spoken English skills


Good comprehension and documentation skills


Ability to maintain poise and a professional attitude during periods of high complaint volume


Ability to communicate effectively and professionally with others, from customers to coworkers


PLEASE CALL 512-879-4900 if interested
Must have own computer and work station @ home.
INDRR

Job Tags

Work from home, Shift work,

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