Job Description
Primary Job Duties: •Provide a pleasant greeting and a smile to all guests as they arrive including opening doors when possible
•Seat guests as quickly as possible in the proper section based upon seating rotation instructions from the Restaurant Supervisor.
•Monitor existing reservations and schedule future restaurant reservations following the company reservation guidelines
•Assist guests with fun card purchases at the kiosks
•Must be able to answer the phone and provide general information about the park
•Show genuine appreciation for our guests as you walk them to their table while providing them clean menus, the name of their server, and a listing of the chef specials
•Thank the guests as they are exiting and invite them back
•Greet and assist group services with the arrival of group/party guests
•Assist servers when necessary with bussing, side work, etc
•Assist in maintaining cleanliness of the lobby area, door windows, and host stand
•Assist as needed in other areas as requested by a lead or manager
•Maintain uniform standards and a professional appearance
Requirements
Physical Requirements: •Standing for long periods of time
•Must have a great attitude and smile
•Must be able to multi-task and maintain composure during peak business hours
•Must be able to use a basic formula to accurately quote wait times
Special Requirements: •Must be at least 16 years old
•Obtain training certification per company policy
Standard Company Expectations: •Goes beyond the normal expectations without compromising the company mission, vision and values.
•Demonstrates the ability to be courteous and accountable in all situations.
•Responding to guests' special requests in a courteous and accountable fashion.
•Monitors the consistency of the product provided to all guests.
•Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
•Cooperates with all team members when assigned additional tasks and listens to others with compassion.
•Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
•Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
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