Job Description
Minimum Degree Required:
Bachelor's Degree
Shift Hours:
9am-5:30pm
We are looking for strong Atlassian/Jira administrator to support our cloud application suite.
This position is responsible for supporting, maintaining, and extending our Atlassian suite. Within this role, you will directly affect process implementation, integrate Atlassian products with other internal applications, and drive efficiencies for our organization.
Maintain JIRA, workflows, permissions, etc., and support users while working in the latest environment.
Perform application and system administration tasks, test new versions of the tools and plug-ins to ensure compatibility (includes Git, ScriptRunner, eazyBI, Excel integration,Tempo, Advanced Roadmaps.) Research and utilize industry standard methods and techniques.
Set access permissions for JIRA projects and Confluence spaces.
Work with JIRA filters, reporting, dashboards, workflows, fields, custom fields and JIRA administration.
Communicate and share knowledge with internal and external contacts at all levels.
Manage multiple responsibilities with tight deadlines.
Perform basic Linux and Windows Server administration tasks.
Essential Functions
% of time (estimated) Essential Functions
1 30
" Maintain JIRA projects, workflows, permissions, and users
2 30
" In response to user requests, implement JIRA filters, reporting, dashboards, workflows, fields, and perform general JIRA administration.
3 30
" Manage user permissions for tools according to the needs of projects and teams.
4 10
" Conduct training for employees and new hires on JIRA and also brief the team/s on new functionalities. *Other duties as assigned
Knowledge, Skills and Experience: Identify up to 4 of the most important in each. State the minimum required.
Knowledge (concepts of the discipline) Expert administering the Atlassian product suite, with specific focus on JIRA.
Working knowledge of Agile methodologies such as Scrum, Kanban methodologies
Skills (level of measurable proficiencies) Expert level Atlassian tool administration knowledge on JIRA and Confluence.
Ability to write custom JQL (Jira Query Language).
Ability to construct custom dashboards using various filter types in JIRA
Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
Experience in performing Atlassian installations, migrations, and plugin installation.
Develop and maintain complex workflows for different issue types aligned with standard processes and that facilitate continuous integration automation.
Developing JIRA Templates and complex workflows including screen schemes, permission schemes, and notification schemes.
Install and configure plugins
Education/Degree Requirements/Certifications (if applicable) BA/BS desired but not required.
Experience (number of years) for people management jobs, indicate years required managing people 3+ years experience as JIRA Administrator displaying skills noted above supporting a 100+ member development team.
Core Competencies (key behaviors) Ability to triage competing priorities. Solid customer Communication skills
Travel or Physical Requirements (if applicable):
Monthly travel to NJ office as required.
Compliance Requirements:
" Adhere to all Company Policies, Procedures, and other training consistent with 's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA
" Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws
Expert level Atlassian tool administration knowledge on JIRA and Confluence.
Ability to write custom JQL (Jira Query Language).
Ability to construct custom dashboards using various filter types in JIRA
Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
Experience in performing Atlassian installations, migrations, and plugin installation.
Develop and maintain complex workflows for different issue types aligned with standard processes and that facilitate continuous integration automation.
Developing JIRA Templates and complex workflows including screen schemes, permission schemes, and notification schemes.
Install and configure plugins
BA/BS desired but not required.
Shift Time; 9am-5:30pm
Jira Systems Administrator Glider Test required.
Job Tags
Permanent employment, Local area, Shift work,